Help & FAQs
Lotion Bar Related
What's a lotion bar?
A lotion bar is simply a solid butter based bar that's made without water. Because of this, lotion bars are highly concentrated, long-lasting, and eco-friendly. Because they're made without water, we don't have to use plastic or other permanent packaging for them. Our packaging is naturally biodegradable, compostable, and recyclable.
How do I use it?
Remove your lotion bar from the box, and gently warm it to your skin. Rub back and forth, and then massage into your skin. When not in use, just keep your lotion bar in a cool, dry place. No need to refrigerate it, but definitely think of it like a chocolate bar. How would that bar look after being in a hot car for 4 hours?
Expiration & Usage
We recommend that you use your lotion bar within 1 year of purchase, but it is good to use for up to 2 years. How long the bar lasts will depend on how often you use it, but ours generally last a couple of months.
Ingredient Safety
Quality and ingredient safety are of the utmost importance to us. Our lotion bars are not only 100% organic, but they're MADE SAFE certified. This means that all of our ingredients have been proven to be safe for use on skin. We are also Leaping Bunny certified, and there is no animal testing anywhere in our supply chain. Our fragrances are all derived from organic essential oils, and are not synthetic.
Shipping, Returns & Everything Else
When will my order ship?
We ship daily.
Do you accept returns?
We can accept a return of a new, unopened and unused lotion bar within 5 days of delivery. Reach out to us right away if you need to return an item, and we'll send you everything you'll need.
My lotion bar got hot!
We use heavy corrugated boxes, biodegradable inner temperature control lining, and eco-friendly ice packs. Even with all that, things can happen during shipping that can't be predicted. If your lotion bar arrives in less than perfect condition, please let us know right away and we'll reship it for you.
Still have questions?
Please reach out to us, we're here to help.